Guide
Getting started with Mailio
From ordering to your first login — how to get started with your new @mailio.dk address.
This guide takes you from ordering to reading and sending email with your new Mailio address.
1. Check that the address is available
Go to the mailio.dk front page and type the name you want before @mailio.dk. If the address is available, you can add it to the basket. For email on your own domain, choose «Mit eget domæne…» (My own domain) instead.
2. Complete the order and payment
Payment is made in our checkout by card or Apple Pay via Mollie. You see the total price — 450 DKK incl. VAT per year per address — before you pay. The checkout is in Danish; contact support@mailio.dk if you need help.
3. We create your account
After payment we reserve the address and create the mail account manually. Your login details are sent from our mail platform when the account is ready — typically within 24 hours on working days. If you have not heard from us within 2 working days, write to support@mailio.dk.
4. Log in for the first time
You can use webmail in the Mailio Portal or set up an email app:
5. Move your old email (optional)
Add both your old account and your Mailio account in an email program that uses IMAP (for example Thunderbird). Then drag folders and messages over to the new account. Finally, update important services with your new address.
Need help?
Write to support@mailio.dk with a short description of your question. Hands-on migration help can be purchased by the hour.
Mailio.dk is provided by Vores IT ApS · CVR 39396939 · Smedegården 19, 4320 Lejre, Denmark · Handelsbetingelser og vilkår · Privatlivspolitik · Misbrug · Cookiepolitik · Driftsstatus